Terms of Use
Terms of Use
Terms of Use
The agreement between you and PidginGPT for use of the Platform.
Effective Date: 1 June 2026 | Last Updated: 1 June 2026 | Contact: hello@pidgingpt.com | Website: www.pidgingpt.com
Important note: This document has been adapted for worldwide product launch consistency from Nigeria-focused source documents. It should be reviewed by qualified counsel before being treated as final legal advice or a final binding policy.
1. Introduction
Welcome to PidginGPT. These Terms of Use (the “Terms”) form a legally binding agreement between you (“you” or “User”) and MIO Global Holdings, together with its affiliates, subsidiaries, regional operating entities, successors, and assigns (collectively, “PidginGPT”, “we”, “us”, or “our”). PidginGPT is a product of MIO Global Holdings. In Nigeria, certain operations, payment processing, support, or local compliance activities may be managed through PidginGPT Technologies.
These Terms govern your access to and use of our website at www.pidgingpt.com, our web application/PWA, mobile-accessible services, application programming interfaces, and all related services and content (collectively, the “Platform”).
PidginGPT is a digital artificial intelligence language platform designed to help users understand, rewrite, translate, learn, and communicate in Nigerian Pidgin, English, and other languages or regional usage patterns we may support from time to time. Regional Pidgin support is in progress and may evolve over time.
By accessing, registering for, subscribing to, or using any part of the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Subscription and Refund Policy, each of which is incorporated by reference. If you do not agree, you must not access or use the Platform.
2. Definitions
“Account” means the registered user account you create on the Platform.
“Content” means any text, prompts, files, images, or other materials submitted to, generated by, or made available through the Platform.
“User Input” means Content you submit to the Platform, including prompts and uploads.
“AI Output” means Content generated by the Platform’s artificial intelligence features in response to User Input.
“Subscription” means a paid plan that grants access to specified features of the Platform, as further described in the Subscription and Refund Policy.
“Applicable Law” means all laws, regulations, and rules applicable to a party or to the Platform, including where relevant the laws of Nigeria, Canada, the United States, the United Kingdom, the European Union, and your country of residence.
3. Eligibility
To access or use the Platform, you represent and warrant that:
You are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is higher;
You have the legal capacity to enter into a binding contract under Applicable Law;
You are not barred from using the Platform under any Applicable Law, including export-control or sanctions laws;
All registration and account information you provide is accurate, current, and complete;
You are not using the Platform on behalf of another person or organisation without proper authorisation.
We do not knowingly permit any person under eighteen (18) to register for or use the Platform. If we discover that a user is under eighteen, we may suspend or terminate that account.
4. Account Registration and Security
Certain features of the Platform require you to register for an Account. You agree to provide accurate information, keep your login credentials confidential, use reasonable security practices, notify us of unauthorised access, and accept responsibility for activity under your Account. We may refuse registration, reclaim usernames, or suspend or terminate Accounts that contain inaccurate, misleading, impersonating, or unlawful information.
5. Subscriptions, Fees, and Payment
Some features of the Platform are available only through a paid Subscription. Subscription plans, billing cycles, renewals, cancellations, free trials, and refunds are governed by our Subscription and Refund Policy.
By subscribing to a paid plan, you authorise us and our authorised payment processors, including Stripe, Paystack, and other processors we may use from time to time, to charge your selected payment method for applicable fees and taxes. All fees are stated in the currency displayed at checkout. Nigeria-specific payment processing may be supported by PidginGPT Technologies where applicable.
We may change Subscription fees from time to time. For existing subscribers, we will provide notice of material price increases where required by Applicable Law. If you do not accept the new fees, you may cancel before they take effect.
6. Acceptable Use
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not, and must not permit any third party to:
Use the Platform for any unlawful, fraudulent, deceptive, infringing, abusive, or harmful purpose;
Reproduce, distribute, publicly display, modify, or create derivative works of the Platform except as expressly permitted;
Reverse engineer, decompile, disassemble, or attempt to derive source code, model weights, training data, or underlying ideas of the Platform or any AI model;
Upload, transmit, or generate Content that is defamatory, obscene, hateful, harassing, threatening, sexually explicit involving minors, or infringing of any person’s rights;
Use the Platform to develop a competing product or to train any third-party machine-learning model;
Use automated tools, bots, scrapers, or other means to access, query, or extract data except through authorised interfaces;
Circumvent, disable, or interfere with rate limits, security, authentication, or other technical measures;
Interfere with, disrupt, or place unreasonable load on the Platform or its infrastructure;
Use the Platform to generate, promote, or disseminate spam, phishing, malware, election disinformation, content inciting violence, or unlawful discrimination.
We may investigate suspected violations and take appropriate action, including warnings, restrictions, suspension, termination, and reports to law enforcement or regulators where appropriate.
7. Intellectual Property
7.1 Our Intellectual Property
The Platform, including software, models, text, graphics, logos, trademarks, designs, audio, and the selection and arrangement of content, is owned by MIO Global Holdings, its affiliates, regional entities, or licensors and is protected by copyright, trademark, and other intellectual-property laws in Nigeria, Canada, the United States, the United Kingdom, the European Union, and internationally.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform for your personal or internal business use during the period you are an authorised user.
The name “PidginGPT”, the PidginGPT logo, and related marks are trademarks or trade names of MIO Global Holdings and/or its affiliates or regional entities, including PidginGPT Technologies where applicable. You may not use these marks without prior written consent.
7.2 User Input
As between you and PidginGPT, you retain all rights, title, and interest in your User Input. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, transmit, display, and otherwise process your User Input to operate, maintain, secure, improve, and provide the Platform and to comply with Applicable Law.
7.3 AI Output
Subject to your compliance with these Terms and the rights of third parties, you may use AI Output for personal or internal business purposes, including commercial use. Because generative AI may produce similar or identical output for different users, we do not warrant that AI Output is unique to you or non-infringing.
7.4 Feedback
If you send suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use that feedback for any lawful purpose without obligation or compensation.
8. AI-Generated Content
The Platform uses artificial-intelligence systems to generate, rewrite, summarise, translate, and explain content. You acknowledge and agree that:
AI Output may be inaccurate, incomplete, biased, outdated, or unsuitable for your particular purpose;
You are responsible for reviewing, verifying, and correcting AI Output before relying on it;
The Platform and AI Output do not constitute legal, medical, financial, tax, immigration, mental-health, or other regulated professional advice;
You are responsible for ensuring your use of AI Output complies with Applicable Law, including intellectual-property, defamation, privacy, consumer-protection, and AI-related laws.
9. Privacy and Data Protection
Our Privacy Policy explains how we collect, use, share, and protect personal data, and your rights under applicable privacy and data-protection laws. By using the Platform, you confirm that you have read the Privacy Policy.
10. Third-Party Services
The Platform may integrate with or link to third-party websites, applications, or services, including payment processors, AI infrastructure providers, analytics providers, cloud-hosting providers, and customer-support tools. We do not control and are not responsible for third-party terms, content, or privacy practices.
11. Disclaimers
The Platform is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by Applicable Law, we disclaim warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security. Some jurisdictions do not allow certain exclusions, so these exclusions apply to the maximum extent permitted by law.
12. Limitation of Liability
To the maximum extent permitted by Applicable Law, PidginGPT, MIO Global Holdings, PidginGPT Technologies where applicable, their affiliates, and their respective directors, officers, employees, contractors, and agents shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings.
Our total aggregate liability arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of: (a) the Subscription fees you paid to us in the twelve (12) months before the event giving rise to the claim; or (b) one hundred United States dollars (USD 100) or the equivalent in your local currency, except where Applicable Law requires otherwise.
13. Indemnification
You agree to defend, indemnify, and hold harmless PidginGPT, MIO Global Holdings, PidginGPT Technologies where applicable, their affiliates, and their respective directors, officers, employees, contractors, and agents from claims, liabilities, damages, losses, costs, and expenses arising out of your access to or use of the Platform, your User Input, your use of AI Output, your breach of these Terms or Applicable Law, or your infringement of third-party rights.
14. Suspension and Termination
We may suspend or terminate access to the Platform if we reasonably believe you breached these Terms, your use creates security, legal, reputational, or operational risk, payment has failed, or we are required to do so by Applicable Law or competent authority. You may stop using the Platform at any time and cancel your Subscription where applicable.
15. Changes to the Platform
We may add, change, suspend, or discontinue Platform features at any time. Where a change materially and adversely affects paying subscribers, we will use reasonable efforts to provide notice. We are not liable for modification, suspension, or discontinuation except as required by Applicable Law or our Subscription and Refund Policy.
16. Governing Law and Dispute Resolution
These Terms are intended for a worldwide audience. Unless a mandatory consumer-protection law in your jurisdiction provides otherwise, these Terms are governed by the laws of the jurisdiction associated with the entity providing the relevant service, payment, or operation. For global product matters, this may include the jurisdiction of MIO Global Holdings. For Nigeria-specific operations, payment, support, or compliance activities, the laws of the Federal Republic of Nigeria may apply.
Before commencing formal dispute resolution, the parties will attempt in good faith to resolve any dispute by contacting hello@pidgingpt.com. Users outside Nigeria acknowledge that mandatory consumer, privacy, and data-protection rights in their local jurisdiction may apply and are not waived by these Terms.
17. Notices
We may give notices by email, in-Platform notice, or posting on www.pidgingpt.com. Notices to us should be sent to hello@pidgingpt.com.
18. Changes to these Terms
We may update these Terms from time to time. Where changes are material, we will notify users by email, in-Platform notice, or prominent website notice where required by Applicable Law. Continued use after the effective date constitutes acceptance, except where additional consent is required by law.
19. Miscellaneous
These Terms, the Privacy Policy, and the Subscription and Refund Policy form the entire agreement regarding the Platform.
If any provision is invalid or unenforceable, the remaining provisions remain effective.
Our failure to enforce a provision is not a waiver.
You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.
Neither party is liable for failure or delay caused by events beyond reasonable control.
These Terms do not create a partnership, joint venture, employment, or agency relationship.
The English version controls if translations conflict.
You represent that you are not located in, or using the Platform from, a country or region subject to comprehensive sanctions, and that you are not on a restricted-party list.
20. Contact Us
If you have questions about these Terms, contact hello@pidgingpt.com or visit www.pidgingpt.com.
Important note: This document has been adapted for worldwide product launch consistency from Nigeria-focused source documents. It should be reviewed by qualified counsel before being treated as final legal advice or a final binding policy.
1. Introduction
Welcome to PidginGPT. These Terms of Use (the “Terms”) form a legally binding agreement between you (“you” or “User”) and MIO Global Holdings, together with its affiliates, subsidiaries, regional operating entities, successors, and assigns (collectively, “PidginGPT”, “we”, “us”, or “our”). PidginGPT is a product of MIO Global Holdings. In Nigeria, certain operations, payment processing, support, or local compliance activities may be managed through PidginGPT Technologies.
These Terms govern your access to and use of our website at www.pidgingpt.com, our web application/PWA, mobile-accessible services, application programming interfaces, and all related services and content (collectively, the “Platform”).
PidginGPT is a digital artificial intelligence language platform designed to help users understand, rewrite, translate, learn, and communicate in Nigerian Pidgin, English, and other languages or regional usage patterns we may support from time to time. Regional Pidgin support is in progress and may evolve over time.
By accessing, registering for, subscribing to, or using any part of the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Subscription and Refund Policy, each of which is incorporated by reference. If you do not agree, you must not access or use the Platform.
2. Definitions
“Account” means the registered user account you create on the Platform.
“Content” means any text, prompts, files, images, or other materials submitted to, generated by, or made available through the Platform.
“User Input” means Content you submit to the Platform, including prompts and uploads.
“AI Output” means Content generated by the Platform’s artificial intelligence features in response to User Input.
“Subscription” means a paid plan that grants access to specified features of the Platform, as further described in the Subscription and Refund Policy.
“Applicable Law” means all laws, regulations, and rules applicable to a party or to the Platform, including where relevant the laws of Nigeria, Canada, the United States, the United Kingdom, the European Union, and your country of residence.
3. Eligibility
To access or use the Platform, you represent and warrant that:
You are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is higher;
You have the legal capacity to enter into a binding contract under Applicable Law;
You are not barred from using the Platform under any Applicable Law, including export-control or sanctions laws;
All registration and account information you provide is accurate, current, and complete;
You are not using the Platform on behalf of another person or organisation without proper authorisation.
We do not knowingly permit any person under eighteen (18) to register for or use the Platform. If we discover that a user is under eighteen, we may suspend or terminate that account.
4. Account Registration and Security
Certain features of the Platform require you to register for an Account. You agree to provide accurate information, keep your login credentials confidential, use reasonable security practices, notify us of unauthorised access, and accept responsibility for activity under your Account. We may refuse registration, reclaim usernames, or suspend or terminate Accounts that contain inaccurate, misleading, impersonating, or unlawful information.
5. Subscriptions, Fees, and Payment
Some features of the Platform are available only through a paid Subscription. Subscription plans, billing cycles, renewals, cancellations, free trials, and refunds are governed by our Subscription and Refund Policy.
By subscribing to a paid plan, you authorise us and our authorised payment processors, including Stripe, Paystack, and other processors we may use from time to time, to charge your selected payment method for applicable fees and taxes. All fees are stated in the currency displayed at checkout. Nigeria-specific payment processing may be supported by PidginGPT Technologies where applicable.
We may change Subscription fees from time to time. For existing subscribers, we will provide notice of material price increases where required by Applicable Law. If you do not accept the new fees, you may cancel before they take effect.
6. Acceptable Use
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not, and must not permit any third party to:
Use the Platform for any unlawful, fraudulent, deceptive, infringing, abusive, or harmful purpose;
Reproduce, distribute, publicly display, modify, or create derivative works of the Platform except as expressly permitted;
Reverse engineer, decompile, disassemble, or attempt to derive source code, model weights, training data, or underlying ideas of the Platform or any AI model;
Upload, transmit, or generate Content that is defamatory, obscene, hateful, harassing, threatening, sexually explicit involving minors, or infringing of any person’s rights;
Use the Platform to develop a competing product or to train any third-party machine-learning model;
Use automated tools, bots, scrapers, or other means to access, query, or extract data except through authorised interfaces;
Circumvent, disable, or interfere with rate limits, security, authentication, or other technical measures;
Interfere with, disrupt, or place unreasonable load on the Platform or its infrastructure;
Use the Platform to generate, promote, or disseminate spam, phishing, malware, election disinformation, content inciting violence, or unlawful discrimination.
We may investigate suspected violations and take appropriate action, including warnings, restrictions, suspension, termination, and reports to law enforcement or regulators where appropriate.
7. Intellectual Property
7.1 Our Intellectual Property
The Platform, including software, models, text, graphics, logos, trademarks, designs, audio, and the selection and arrangement of content, is owned by MIO Global Holdings, its affiliates, regional entities, or licensors and is protected by copyright, trademark, and other intellectual-property laws in Nigeria, Canada, the United States, the United Kingdom, the European Union, and internationally.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform for your personal or internal business use during the period you are an authorised user.
The name “PidginGPT”, the PidginGPT logo, and related marks are trademarks or trade names of MIO Global Holdings and/or its affiliates or regional entities, including PidginGPT Technologies where applicable. You may not use these marks without prior written consent.
7.2 User Input
As between you and PidginGPT, you retain all rights, title, and interest in your User Input. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, transmit, display, and otherwise process your User Input to operate, maintain, secure, improve, and provide the Platform and to comply with Applicable Law.
7.3 AI Output
Subject to your compliance with these Terms and the rights of third parties, you may use AI Output for personal or internal business purposes, including commercial use. Because generative AI may produce similar or identical output for different users, we do not warrant that AI Output is unique to you or non-infringing.
7.4 Feedback
If you send suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use that feedback for any lawful purpose without obligation or compensation.
8. AI-Generated Content
The Platform uses artificial-intelligence systems to generate, rewrite, summarise, translate, and explain content. You acknowledge and agree that:
AI Output may be inaccurate, incomplete, biased, outdated, or unsuitable for your particular purpose;
You are responsible for reviewing, verifying, and correcting AI Output before relying on it;
The Platform and AI Output do not constitute legal, medical, financial, tax, immigration, mental-health, or other regulated professional advice;
You are responsible for ensuring your use of AI Output complies with Applicable Law, including intellectual-property, defamation, privacy, consumer-protection, and AI-related laws.
9. Privacy and Data Protection
Our Privacy Policy explains how we collect, use, share, and protect personal data, and your rights under applicable privacy and data-protection laws. By using the Platform, you confirm that you have read the Privacy Policy.
10. Third-Party Services
The Platform may integrate with or link to third-party websites, applications, or services, including payment processors, AI infrastructure providers, analytics providers, cloud-hosting providers, and customer-support tools. We do not control and are not responsible for third-party terms, content, or privacy practices.
11. Disclaimers
The Platform is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by Applicable Law, we disclaim warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security. Some jurisdictions do not allow certain exclusions, so these exclusions apply to the maximum extent permitted by law.
12. Limitation of Liability
To the maximum extent permitted by Applicable Law, PidginGPT, MIO Global Holdings, PidginGPT Technologies where applicable, their affiliates, and their respective directors, officers, employees, contractors, and agents shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings.
Our total aggregate liability arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of: (a) the Subscription fees you paid to us in the twelve (12) months before the event giving rise to the claim; or (b) one hundred United States dollars (USD 100) or the equivalent in your local currency, except where Applicable Law requires otherwise.
13. Indemnification
You agree to defend, indemnify, and hold harmless PidginGPT, MIO Global Holdings, PidginGPT Technologies where applicable, their affiliates, and their respective directors, officers, employees, contractors, and agents from claims, liabilities, damages, losses, costs, and expenses arising out of your access to or use of the Platform, your User Input, your use of AI Output, your breach of these Terms or Applicable Law, or your infringement of third-party rights.
14. Suspension and Termination
We may suspend or terminate access to the Platform if we reasonably believe you breached these Terms, your use creates security, legal, reputational, or operational risk, payment has failed, or we are required to do so by Applicable Law or competent authority. You may stop using the Platform at any time and cancel your Subscription where applicable.
15. Changes to the Platform
We may add, change, suspend, or discontinue Platform features at any time. Where a change materially and adversely affects paying subscribers, we will use reasonable efforts to provide notice. We are not liable for modification, suspension, or discontinuation except as required by Applicable Law or our Subscription and Refund Policy.
16. Governing Law and Dispute Resolution
These Terms are intended for a worldwide audience. Unless a mandatory consumer-protection law in your jurisdiction provides otherwise, these Terms are governed by the laws of the jurisdiction associated with the entity providing the relevant service, payment, or operation. For global product matters, this may include the jurisdiction of MIO Global Holdings. For Nigeria-specific operations, payment, support, or compliance activities, the laws of the Federal Republic of Nigeria may apply.
Before commencing formal dispute resolution, the parties will attempt in good faith to resolve any dispute by contacting hello@pidgingpt.com. Users outside Nigeria acknowledge that mandatory consumer, privacy, and data-protection rights in their local jurisdiction may apply and are not waived by these Terms.
17. Notices
We may give notices by email, in-Platform notice, or posting on www.pidgingpt.com. Notices to us should be sent to hello@pidgingpt.com.
18. Changes to these Terms
We may update these Terms from time to time. Where changes are material, we will notify users by email, in-Platform notice, or prominent website notice where required by Applicable Law. Continued use after the effective date constitutes acceptance, except where additional consent is required by law.
19. Miscellaneous
These Terms, the Privacy Policy, and the Subscription and Refund Policy form the entire agreement regarding the Platform.
If any provision is invalid or unenforceable, the remaining provisions remain effective.
Our failure to enforce a provision is not a waiver.
You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.
Neither party is liable for failure or delay caused by events beyond reasonable control.
These Terms do not create a partnership, joint venture, employment, or agency relationship.
The English version controls if translations conflict.
You represent that you are not located in, or using the Platform from, a country or region subject to comprehensive sanctions, and that you are not on a restricted-party list.
20. Contact Us
If you have questions about these Terms, contact hello@pidgingpt.com or visit www.pidgingpt.com.